Terms of use
Last updated: 12 October 2026
By using Survey Nap you agree to these terms. We kept them plain, so please give them a read.
Who can use it
- You must be at least 18 years old, or the age of majority where you live if that is higher.
- One person, one account. Running several accounts, or cashing out several accounts to the same payout account, is not allowed.
- You are responsible for following the laws of your own country, including any tax on what you earn.
Surveys and points
- Each of our surveys pays the points shown before you start (20 for 10 questions, 35 for 15, plus any country or level bonus), up to 15 a day. Partner surveys and offers show their own rewards.
- 1,000 points = 1 US dollar. If this rate or any reward changes, we announce it on the site first.
- Until you cash out, points are a unit of account, not money, and they cannot be transferred to other members.
What is not allowed
- Taking surveys through a VPN, proxy or data centre connection.
- Using bots, scripts or automation to finish surveys or offers.
- Giving random or deliberately false answers.
- Using someone else's identity, email or payout account.
Cash-outs
- You can cash out to PayPal, USDT (TRC20) or a gift card. Members in Bangladesh can also use bKash or Nagad. Each method has its own minimum, shown before you confirm.
- Standard cash-outs are free and sent within 7 days, which gives us time for safety checks.
- Instant cash-outs carry a 10% service fee, shown before you confirm.
- The first payout account you use for each method is linked to your profile for safety. Changing it needs a request to support.
- If a cash-out is rejected, the points go back to your balance. You are responsible for entering the right email, number or address. Crypto sent to a wrong address cannot be recovered.
- Payment providers may charge their own fees or apply their own rules, which are outside our control.
Partner offers
- Points from partner surveys and offers are added once the partner confirms them. If a partner reverses an offer, those points may be removed, even if that takes your balance below zero.
Lucky spin, lottery and leaderboard
- All three are completely free. Nothing is bought with points or money.
- You get one lottery ticket for every 10 surveys you complete. The lottery is drawn every Monday at 00:00 UTC, and the result and a verification seed are published on the site. A prize stays pending until the 1st of the month after the draw, when it is added to the winner's balance; a winner whose account is no longer in good standing by then does not receive it.
Fraud
- If we find rules being broken, we may review the account, hold cash-outs, or close it. Points earned through fraud are cancelled.
- If you think we got it wrong, contact us and a person will take another look.
Closing your account
- You can ask us to close your account at any time. Points below the cash-out minimum when you close cannot be paid out.
Changes
- These terms may change over time. We announce major changes on the site before they apply.
Contact
- Questions? Write to support@surveynap.com