Terms of use

Last updated: 12 October 2026

By using Survey Nap you agree to these terms. We kept them plain, so please give them a read.

Who can use it

  • You must be at least 18 years old, or the age of majority where you live if that is higher.
  • One person, one account. Running several accounts, or cashing out several accounts to the same payout account, is not allowed.
  • You are responsible for following the laws of your own country, including any tax on what you earn.

Surveys and points

  • Each of our surveys pays the points shown before you start (20 for 10 questions, 35 for 15, plus any country or level bonus), up to 15 a day. Partner surveys and offers show their own rewards.
  • 1,000 points = 1 US dollar. If this rate or any reward changes, we announce it on the site first.
  • Until you cash out, points are a unit of account, not money, and they cannot be transferred to other members.

What is not allowed

  • Taking surveys through a VPN, proxy or data centre connection.
  • Using bots, scripts or automation to finish surveys or offers.
  • Giving random or deliberately false answers.
  • Using someone else's identity, email or payout account.

Cash-outs

  • You can cash out to PayPal, USDT (TRC20) or a gift card. Members in Bangladesh can also use bKash or Nagad. Each method has its own minimum, shown before you confirm.
  • Standard cash-outs are free and sent within 7 days, which gives us time for safety checks.
  • Instant cash-outs carry a 10% service fee, shown before you confirm.
  • The first payout account you use for each method is linked to your profile for safety. Changing it needs a request to support.
  • If a cash-out is rejected, the points go back to your balance. You are responsible for entering the right email, number or address. Crypto sent to a wrong address cannot be recovered.
  • Payment providers may charge their own fees or apply their own rules, which are outside our control.

Partner offers

  • Points from partner surveys and offers are added once the partner confirms them. If a partner reverses an offer, those points may be removed, even if that takes your balance below zero.

Lucky spin, lottery and leaderboard

  • All three are completely free. Nothing is bought with points or money.
  • You get one lottery ticket for every 10 surveys you complete. The lottery is drawn every Monday at 00:00 UTC, and the result and a verification seed are published on the site. A prize stays pending until the 1st of the month after the draw, when it is added to the winner's balance; a winner whose account is no longer in good standing by then does not receive it.

Fraud

  • If we find rules being broken, we may review the account, hold cash-outs, or close it. Points earned through fraud are cancelled.
  • If you think we got it wrong, contact us and a person will take another look.

Closing your account

  • You can ask us to close your account at any time. Points below the cash-out minimum when you close cannot be paid out.

Changes

  • These terms may change over time. We announce major changes on the site before they apply.

Contact

  • Questions? Write to support@surveynap.com